Equal Care

Don’t want to pay OEM prices for service contracts? Choose Equal Care.

Once your technology is in place, keep your systems running smoothly and efficiently with Equal Care from Equal Optics. Our comprehensive suite of services equips you with everything needed to ensure long-term, peak business performance. Equal Care keeps you covered.

White-Glove Service

At Equal Optics, our white-glove service provides 24/7 access to a dedicated team of inside and outside sales reps, offering a dual layer of support for uninterrupted assistance. This team is backed by our round-the-clock technical experts, who are ready to address any operational challenges whenever they arise. From start to finish, our meticulous attention to detail ensures that your goals are seamlessly met. Experience the peace of mind that comes from partnering with Equal Optics.

Support

Your systems deserve exceptional, ongoing support to keep your business running smoothly. Equal Care’s support features include:

• Server, storage, networking, and telecom support
• Integration capabilities across a wide range of OEMs
• SLAs designed to match OEM standards
• Flexible, cost-effective terms tailored to suit every client

Networking-Specific Support:

• 24x7x365 direct access to experts
• SLA alignment to match OEM support standards